Are you delivering happiness?



Out of store experiences for sales and service customers.
It's good for them. It's great for you.


Service pick up,
delivery and payment

FULL SERVICE, WITHOUT THE HASSLE




Clear and concise automated and branded notifications are sent to each customer when service is scheduled as well as when service is complete. Customers need only to pick the time and place of pick-up/delivery and submit so have the perfect Out of Store Experience.

Sales and service campaigns

TARGET CUSTOMERS WITH
DELIVERY FOCUSED OFFERS



It’s hard to get customers in the store when they have to find the time. Take away that challenge and engage customers by leading with an out of store experience. Our platform sends your customer personalized, branded SMS or email messages with powerful offers like vehicle pick up and loaner deliver for a recall, test drives for customers in positive equity positions or service win back campaigns. You can even include pick up and delivery options in your service maintenance reminders and BDC workflows.

Connected car integrations

BRING AUTONOMOUS LIKE EXPERIENCES TO YOUR CUSTOMERS TODAY




Connected car solutions are one of the hottest innovations the industry has seen in a long time. The ability to know when the vehicles need service or accurately know when customers are at end of lease is powerful for retention and delivers a premium customer experience. RedCap picks up where connected cars leave off. We bring autonomous experiences to life today by reacting to connected car triggers for sales and service customers with pick up and deliver messages, giving your customers a fully connected, out of store vehicle ownership experience.

Test drives delivered

MEET THE CUSTOMER ON THEIR TURF




Your sales team's job is to get customers in the door. What if you could bring your store to them by delivering test drives to your customer is in a comfortable, pressure free environment. In return, you have a highly engaged and qualified customer sitting in your car. Once you get the hang of it, start bringing the customer’s car in for appraisal during the test drive and return it with your first pencil.

Service to sales conversion

TURN SERVICE APPOINTMENTS
INTO TEST DRIVES



The service drive and equity mining tools are great for has always identifying in market customers. With our platform, you can go one step further by delivering in market customers a vehicle to test drive during their service experience. You sales team can appraise their vehicle while it’s in the service drive, work up a first pencil and talk through the details over the phone. It’s the most efficient and convenient way to turn a service appointment into vehicle purchase, and your customer will thank you for the experience.

For the entire dealership

A SOLUTION FOR ANY SITUATION.




80% of buyers begin their search online, and your job is to get them in the door. But what if you could bring your store to them? It’s as simple as adding a button on your website’s vehicle listings for customers to book. In return, you have a highly engaged customer with valuable lead data including name, email address, mobile phone, credit card and driver’s license ...and a customer sitting in your car. You can even bring the customer’s car in for appraisal during the test drive and return it with a first pencil.