MODERN EXPERIENCES FOR OUT OF STORE AND IN STORE CUSTOMERS

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Shuttle Service

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Shuttle OnDemand

Modernize your customer experience and easily coordinate pick-ups and drop offs for any service customer, whether leaving the store or coming back. No assets, insurance or personnel expenses – pay only for the rides you book. “You’ll never worry where your shuttle driver is.”

Roadside OnDemand

Towing events are stressful and only made worse when the driver ends up being shuttled in the tow truck. Create the best roadside Shuttle OnDemand experience and get drivers back to their home or office on their terms. You’ll ensure their vehicle and their satisfaction sticks with you. Best of all, no app required.

Parts OnDemand

Be the first to enable Hot Shot Parts Delivery without the expense or hassle of managing a fleet of trucks and drivers. More effectively compete with the Independents with all parts deliveries taking place within 30 minutes or less.

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Experiences

For Service

Retain current customers, win back old customers and delight new ones with concierge pick-up and delivery. Customers who can carry on with their day while their vehicle is serviced are proven to spend more on repairs, improve service drive efficiency and choose the dealer over the independent shop. In fact, there is a 30% increase in service retention, for both in/out warranty vehicles, when this level of convenience is offered.

  • 33+%

    Increased RO Profit

  • 33+%

    Retention Increase

  • 99%

    Positive Consumer Response

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Experiences

For Sales

Wish your dealership could be everywhere? Bring the dealership, and its inventory, to your customer’s front door. Customers love at home test drives and experiencing a vehicle in their daily life (garage, speed bumps, golf clubs in trunk), and without the pressure of a dealership. After the successful test drive, deliver the customer’s purchased vehicle day or night. You set the rules on distance, days of week, times of day, advance notice and who qualifies (current customer vs. conquest).

  • 70%

    Engagement Rate

  • 94+%

    Consumer Satisfaction

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Solutions

For Enterprise

Tier 1, 2 and 3 solutions provide end to end white labeled enterprise solutions for your brand. Our out of the box workflows are branded for you or use our RESTful API to build seamless experiences into your current programs. Track dealer, region and national performance with our reporting suite and embed this powerful functionality into your ownership applications, head units, national call centers and Tier 1 web properties (Owner Portal).

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Instruct RedCap For Dealerships or Service Shops

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