Shuttle OnDemand

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EVOLVE

REPLACE SHUTTLES

Traditional shuttles are a thing of the past. With personnel, insurance, and maintenance, a shuttle is more expensive (nearly 70% more) than modern transportation options, and delivers a lesser experience to your customer. Shuttle OnDemand adapts Uber’s national ride sharing options to the auto retail industry for customer shuttles, roadside assistance and parts deliveries. No more: “Where is the shuttle?”

PROTECT

REDUCE LIABILITY

Your drivers, your assets, your liability can become very expensive, especially when there is an issue. With our shuttle services, Rides with Uber can help lower the liability while reducing your personnel and asset risk. Move customers, pick up roadside or deliver parts with a turnkey, scalable service, that has no exposure for your dealership.

DELIGHT

IMPROVE EXPERIENCE

Your retail and business customers require a new level of experience and transparency. Our OnDemand Shuttle provides real time text message updates, mobile driver tracking, white label branding, custom immediate surveys and a one to one shuttle route per customer. Our focus on experience extends to your staff with easy to use tools for booking and managing information and an ability to send your customer a unique link to get them back to their car once service is complete.

FOR WAITERS AND LOANERS

SHUTTLE ONDEMAND

Traditional shuttles can be expensive and inefficient, typically creating a poor and frustrating consumer experience. If you have loaners, customers frequently request them, even when the service duration is short, and it is difficult to get the loaner back. Shuttle OnDemand is a turnkey, scalable and easy replacement for your shuttle operations and a low-cost alternative to your loaner fleet.

FOR RESCUE

ROADSIDE ONDEMAND

Roadside can be one of the most inconvenient experiences in vehicle ownership. The vehicle breaks down, a tow truck is dispatched and your customer is stranded until alternate transportation is arranged. Roadside OnDemand is a real time, near immediate transportation solution for your customers to easily continue through their day while their vehicle is delivered to your repair facility.

FOR DELIVERIES

PARTS ONDEMAND

Parts deliveries are frequent and are time sensitive. Parts delivery operations can be expensive with little to no visibility into the drivers location or activities. Parts OnDemand is a reliable and transparent solution for quick parts pickup and delivery to or from your retail location.

Branded for you, now integrated with Uber

Customers experience OnDemand through your brand including logos, text message content, driver tracking pages and more while Uber provides rideshare technology and insurance coverage in the background.

Loaner Replacement

Rideshare VOUCHERS

Many of your customers require alternative transportation while their vehicle is serviced or for roadside assistance. Now you can easily send customers Uber Vouchers as a loaner and rental alternative. Take it to the next level, and use vouchers for any occasion including gifts, coupons and more.

FAST AND EASY

CERTIFIED DMS
INTEGRATIONS INCLUDED

Full visibility into expense attribution with a DMS integrated solution. Communicate with customers, send invitations, set rules, and easily reconcile all Shuttle related expenses.

ATTRIBUTION

AUTOMATICALLY TRACK TO REPAIR ORDERS

Easily understand the true profitability of each customer with incidental expenses connected back to the RO. Use this information to offer Uber Vouchers when appropriate or upgrade the ride option.

Learn More

For Controllers

BILLED MONTHLY
NOT PER TRANSACTION

Receive a consolidated monthly report showing all Shuttle on Demand trips with automated ties to your Repair Order Data.

For Managers

FULL REPORTING SUITE

Monitor your Shuttle OnDemand utilization including user usage, Trip cost vs Repair Order revenue analysis, peak usage times and associated costs, heat maps, and survey data. Reports can be viewed for single locations or roll up reports for multi-store environments and regional or national program management.