Recall completions are tough. Customers don’t view them as a priority and often don’t realize the safety risk involved. RedCap Recalls offers the most convenient way for customers to complete their recall service.

70%

Engagement Rate

33%

Higher Profitability

1%

No Shows

FRAME IN

CONCIERGE PICK UP AND RETURN

Give your customers the option to service without visiting the dealership.

INTELLIGENT

MARKETING CHANNELS

Connect Redcap Recalls to your existing marketing campaigns. A simple “book now” link can be added to any digital marketing campaign.

ON DEMAND

ORDER ROUTING

RedCap Recalls automatically routes the customer’s order to the correct location for fulfillment. Drivers associated with the location are automatically notified of the order based on real time availability.

INSIGHTFUL

SURVEYS

Our just in time survey collects valuable feedback on the concierge pick up service.

ENGAGING

CONTROLLED LOANER FLEET

Take control of your loaners using pick up and return. You decide the pick up times and you recover the loaner when the service is complete.

Shuttle

On Demand

Let customers use Lyft instead of a loaner for their recall service. Our system manages Lyft credits, usage rules and expirations dates.

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