Transportation

Transportation

Frictionless Service Experiences for All Customers
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For Service

Retain current customers, win back customers and delight new ones with concierge pick-up and delivery. Customers who don’t have to invest time while their vehicle is serviced are proven to spend more on repairs, improve service drive efficiency and choose the dealer over the independent shop. In fact, there’s a 30% increase in service retention, for both in- and out-of-warranty vehicles, when this level of convenience is offered.

INCREASED
RO PROFIT

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RETENTION
INCREASE

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POSITIVE CONSUMER RESPONSE

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For Sales

Wish your dealership could be everywhere? Bring the dealership, and its inventory, to your customer’s front door. Customers love at-home test drives and experiencing a vehicle in their daily life (garage, speed bumps, golf clubs in the trunk), and without the pressure of a dealership. After the successful test drive, deliver the customer’s purchased vehicle day or night. You set the rules on distance, days of week, times of day, advance notice and who qualifies  (current customer vs. conquest).

ENGAGEMENT RATE

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CONSUMER SATISFACTION

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API’s For Enterprise

Tier 1, 2 and 3 solutions provide end-to-end white labeled enterprise solutions for your brand. RedCap’s out-of-the-box workflows are branded for you—or use the RESTful API to build seamless experiences into your current programs. Track dealer, region and national performance with our reporting suite and embed this powerful functionality into your ownership applications, head units, national call centers and Tier 1 web properties
(Owner Portal).

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